Student Health Services COVID-19 Plan

Student Health Services COVID-19 Plan

In addition to its normal role in meeting the routine healthcare needs of students, Student Health Services will play a key role in implementing COVID-19 policies and procedures and communicating COVID-19 prevention and control measures to mitigate the risk of spread.

The plan, conceived for students will include testing for COVID-19, contact tracing, quarantine and isolation protocols. As part of Health Services Plan, Residential Education has identified facilities to isolate students who test positive and quarantine students who have been in close contact.

What are the symptoms of COVID-19?

COVID-19 affects different people in different ways. Infected people have had a wide range of symptoms reported – from mild symptoms to severe illness.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Look for emergency warning signs for COVID-19. If someone is showing any of these signs, seek emergency medical care immediately: Call 911.

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion
  • Inability to wake or stay awake
  • Bluish lips or face

How can I help protect myself?

People can help protect themselves with respiratory illness with everyday preventative actions.

  • Avoid close contact with those who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol based hand sanitizer that contains at least 60% alcohol if soap and water are not available.

If you think you're sick? 

  • If you have fever, cough, or shortness of breath
  • have been in close contact with a diagnosed COIVD-19 patient
  • contact your health care provider by phone. They may decide to have you enter the health care facility via a specific entrance to avoid close contact with other patients in the waiting room.  They will determine if further evaluation and testing may be necessary at this time.

If you are sick, to keep from spreading respiratory illness to others, you should:

  • Stay home when you are sick
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.
  • Stay home.

Testing Guidance and Protocol

Students are required to take a COVID-19 test within the seven days prior to reporting to campus. Those test results will be submitted to Student Health Services.

Health Services, to the best of its ability, will be able to test a limited number of students who arrive on campus without documentation showing negative results of a COVID-19 test within the past seven (7) days. A temporary site will be established on the campus as a primary site for testing the University community. Other local and official testing sites may also be utilized for testing. Any student who is awaiting test results must self-isolate until a negative test result is obtained.

Re-testing and screening will occur at a frequency determined by health professionals based on health indicators designed to measure the prevalence of the virus on campus or in the geographic region.

  • Any student who has symptoms or has had close contact with someone who has tested positive must get tested
  • Students who have either tested positive, have results pending, or are showing symptoms for COVID-19 will be immediately isolated while ensuring their medical, social, and academic needs are met.

Student Health Services will work with the student’s health insurance providers to obtain coverage, or preferably, provide free COVID-19 testing, for insured students when possible.

Contact Tracing

The University will utilize available technology and individual contact tracers, as appropriate, to trace those who have come in close contact with symptomatic and infected people and will coordinate with the Office Public Health and utilize tracing resources that they will make available. The University will provide information and data to facilitate the Office Public Health ability to conduct tracing.

Surveillance and Reporting

Health Services will establish a means, including the use of technology, to monitor for a potential outbreak and to report positive cases of COVID-19 and any other COVID-19 data obtained to the Office of Public Health. Cases will be reported for implementation of contact tracing.

High Risk Individuals

Student Health Services encourages those students who are high risk because of a health condition to consult with their health care provider prior to returning to campus if you have any concerns.

These conditions include:

  • Moderate to severe asthma
  • Severe obesity (>40 Body Mass Index)
  • Diabetes
  • Immunocompromised conditions
  • Chronic Kidney Disease
  •  Liver disease
  • Serious heart conditions
  • other such condition by which the individual has a high risk of severe illness if COVID-19 is contracted.

Students who are high-risk are advised to choose a remote course schedule.

Isolation Plan

The Office of Residential Education have an isolation plan in place should any student contract COVID-19. The measures being taken exceed those recommended by the Centers for Disease Control and Prevention (CDC). Every Xavier Student will be placed in a private room upon arrival to campus, thereby decreasing exposure.

Self-isolation involves protecting others and slowing down the spread of COVID-19. It is very important that anyone who has the virus, or might have been exposed to it, limits the number of people they come into contact with, for at least 14 days. This is the most effective way of preventing COVID-19 from spreading.

Residents Who Test Positive - COVID-19

  • Students who test positive for COVID-19 and exhibit mild symptoms are able to receive care via tele-health services provided by Student Health Services.
  • Students who exhibit moderate to extreme symptoms and require medical attention will be referred to a local hospital.

Providing Meals to Residents in Isolation

  • Residential Education and Sodexo will coordinate meal delivery to students in the isolation areas.

Wellness Checks for Residents in Isolation

  • Isolated students will consult remotely with a Student Health Services healthcare provider via tele-health services daily.
  • Students will be required to take their temperatures daily and monitor for shortness of breath.
  • Counseling Services will do a wellness check daily, to assess the student’s wellbeing and needs.


Contact Us

Office of Student Health Services

St. Joseph Academic & Health Resource Center

Building #13, Room 217

Office: 504-520-7396

Fax: 504-520-7962

​Mailing Address

​1 Drexel Drive
P.O. Box 36
New Orleans, LA 70125

Hours of Operation

Monday - Thursday:  8:30 AM to 4:30 PM 

Friday: 8:30 AM to 4:00 PM 

12:00 Noon to 1:00 PM Closed for Lunch